The benefits
During the implementation of an ISO standard you will work with a number of elements of your internal management. In this way you map out business processes, risks, quality criteria and suppliers and get a grip on these elements within your organization. By making use of opportunities and possibilities that surface during the screening of the management system, you can often make simple but effective improvements.
Mapping risks in itself is a benefit that both ISO 9001 and ISO 27001 bring. By handling the mapped risks efficiently and making tactical trade-offs in the process, potential dangers that you might otherwise have missed are dealt with consciously. This ensures the continuity and image of the organization.
Other benefits include:
- Higher number of potential customers;
Possessing ISO 9001 certification brings with it the possibility of growing your customer base. Some companies require that a supplier hold this standard. As a result, having your company certified can provide an increase in customers.
- Increased grip on business processes;
As processes are mapped out, it becomes clear where weaknesses or strengths lie. You can take advantage of this by implementing points of improvement and starting a continuous improvement process.
- Security of information;
It is often underestimated how important information is to an organization. And how important it is to store, share or process this information securely. Implementing an ISO 27001 can make a difference here, as this standard prescribes a number of measures that can be taken to protect information.
- Reduction in costs;
By identifying processes and implementing areas for improvement, you may reduce production costs by eliminating inefficiencies and reducing lead times. You also reduce production errors by standardizing product quality. This reduces waste and makes more efficient use of raw materials.
- Increase in staff involvement;
Because awareness is an important part of the standard, it takes root in the culture of your organization. Employees get involved through awareness programs and improve the quality of the company from within.
- Increase in customer satisfaction
ISO 9001 focuses on customer satisfaction. By implementing the standard correctly, you improve the continuity and quality of your services or products. This will increase customer satisfaction, retain more of your existing customers and improve the image of your company.