Customer case

Klantcase: Een slimme zet: NowOnline's keuze voor een interim Security Officer van Fendix

When NowOnline was faced with the complex requirements of the ISO 27001 standard and their own internal expertise was lacking, they knew they needed an experienced Security Officer. Kilian, deployed by Fendix, offered exactly what was needed. "We needed someone who not only understands the standard, but can integrate it into our daily processes," says Angelo Derksen, developer at NowOnline. He works closely with Kilian Houthuijzen, Fendix's interim Security Officer.
This article was last updated on
9/4/2025

NowOnline, active since 2004, excels in developing targeted websites and powerful applications. With clients like the City of Amsterdam, KPN, Burger King, Dachser and De Graafschap, they prove every day the importance of a strong online presence. Today, they support more than 350 clients and provide more than 50 million page visits per year, driven by the mission to help their clients get the most out of their online activities.

Fendix as the 'Missing Link'

Met het aanbod van 'Specialisme as a Service', kwam Fendix in beeld bij NowOnline nadat zij hun ISO 27001-certificatie hadden behaald. "Kilian had ons al geholpen tijdens de implementatie van de ISO 27001. Hij beschikt over de expertise en tijd die wij intern niet hadden," zegt Angelo. De samenwerking begon met een duidelijke opzet van het Information Security Management System (ISMS). Het systeem werd ingericht met de tools die NowOnline al gebruikte.

Kilian's impact at NowOnline

Kilian is more than a consultant hired; he has become a colleague. "His approach of being available even outside standard business hours and actively thinking from our informal business environment makes him highly valued," shares Angelo. Under his leadership, NowOnline has laid a solid foundation for their security policy. From customer satisfaction surveys to maintaining the ISMS - Kilian has helped translate ISO 27001 requirements into concrete actions.

Continuous improvement and connection

"Every month we review together where improvements are needed. We recently tightened up our continuity plan after a year of testing," Angelo illustrates. The recent addition of sustainability standards to ISO 27001 was also something where Kilian's expertise was indispensable. "He brought us up to speed and immediately helped us integrate this, such as with the solar panels on our new building," adds Angelo.

Would NowOnline recommend Fendix?

Absolutely, says Angelo. "If you don't have the knowledge in-house, it's crucial to bring in someone like Kilian. It has helped us refine our processes and ensures that we stay abreast of changes in the standard and legislation. And he has also really become part of the team."

Why choose Fendix?

"Deploying "Specialty as a Service" doesn't just mean filling in an expertise gap, it means partnering with someone who truly becomes part of your organization. Kilian is an example of how Fendix is committed to not only supporting you with compliance and security, but also proactively contributing to your organization's strategic goals.

Ben je ook op zoek naar een Security Officer die niet alleen de regels kent, maar ze ook begrijpt en toepast in het belang van jouw bedrijf? Overweeg dan een samenwerking met Fendix. Neem contact op voor meer informatie over hoe wij jou kunnen helpen met onze expertise en toewijding.

Kilian Houthuijzen
Commercial Manager & Partner
085 773 60 05
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