From consultant to commercial strategist

What started as a combination role (consultant and sales) grew into a clear focus. His achievements have also meant that he has become a Fendix partner since last year. Two years ago, Kilian decided to fully focus on the commercial side of Fendix. Not just sales, but the entire spectrum:

• Getting to know customers
• Sharing knowledge with existing and potential customers
• Sparring together about goals, ambitions and laws and regulations
• Inventories that go beyond “the standard intake”

His consulting background gives him a unique advantage. He does not only focus on the needs of an organization, but mainly on what the organization needs, and how laws and regulations can connect to this in a practical way.

That makes a conversation with Kilian not a sales conversation, but a valuable session where customers really learn something.

Compliancy, partners and strategy: the three pillars

Today, his role revolves around three core areas:

1. Customers

From first introduction to finding the perfect match between issue and solution. Compliancy is never one-size-fits-all, which is exactly what gives Kilian energy: continuous coordination, questioning and building together.

2. Partner Management

The ecosystem around Fendix is growing. Partners are becoming increasingly important and Kilian ensures that those relationships remain strong: both in terms of content and in commercial terms.

3. Sales strategy & business development

Which way is Fendix going? What needs do we see in the market? How do we develop our offerings?

What has changed the most in four years?

According to Kilian, one thing is obvious: professionalism. “The knowledge we share, the free white papers, how we involve customers in complex issues... We have grown enormously as an organization,” he says. But just as important: the atmosphere has remained the same.

A close-knit club with short lines of communication, but with more experience, strength and the ability to help larger and more complex organizations.

Where in the beginning he often had to explain why we work with young professionals, there is now a strong story at the front. Marketing, consultancy and sales tell one coherent story: recognisable, clear and mature.

A growth that is reflected in customers

More and more organizations are not only opting for a process at Fendix, but are returning to maintain, expand or implement a new one after completion. norm.Dat not only says something about our work, but also about the relationships we build. About trust. And about how customers experience that you get more than a sales story in 45 minutes with Kilian: you get insights, direction and clarity.

Do you want to discuss compliance, strategy or opportunities for your organization yourself? Contact Kilian directly: he will be happy to think along with you.

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