Security Awareness

ISO 27001 security awareness: mandatory control measures and how to comply with them

Information Security
Implementation
Security Awareness

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ISO 27001 is the international standard for information security. It helps organizations protect their data and minimize risks. But technology alone is not enough: employees play an important role in securing information. That is why security awareness is an underestimated part that we want to address today.

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This article was last updated on
24.03.2026
Written by
Ruben
Renter
Marketing Specialist

What does ISO 27001 security awareness mean?

Security awareness means that everyone within an organization knows how to handle information securely and is aware of the information security policy. Not just IT specialists, but all employees. ISO 27001 sets clear requirements for awareness and training. Here are some important parts:

🔹 A.6.3 — Information Security Awareness, Education and Training

Provide regular training and workshops where employees learn how to use information safely. This can be done by means of interactive e-learning modules (such as Guardey), phishing simulations, or real-life cases where they learn how to recognize and report suspicious activity. In addition, make security awareness part of the onboarding process for new employees.

🔹 A.8.7 — Malware Protection

Implement clear guidelines for updating software and using strong passwords. Make sure employees know how to recognize suspicious attachments and links. Give them tools such as secure password managers and anti-virus software and run regular tests to see if they can identify phishing attacks.

🔹 5.1 — Leadership and Engagement & A.5.4 — Management Responsibilities

Management must be actively involved in security awareness. This means that managers lead by example by complying with security measures and communicating themselves. For example, organize periodic meetings where board members emphasize the importance of information security and encourage an open culture where employees feel free to report security incidents without fear of negative consequences. It's okay to click on the wrong link, but it's okay if it isn't reported.

How do you make security awareness fun?

Many organizations are struggling to increase security awareness. Dusty presentations don't always work well: they're often boring and employees don't remember the information. That can be done differently!

Make security training interactive with Guardey 🎮

Guardey takes a different approach to security awareness. Instead of dry theory, this platform offers a playful and interactive way to make employees aware of cybersecurity risks. How?

Realistic scenarios: Employees learn how to deal with phishing, weak passwords and unauthorized access through practical simulations.

Gamification: Earning points and challenging colleagues makes learning fun and motivating.

Direct feedback: After each exercise, employees gain insight into their actions and learn how to respond better.

Want to know more? Read here all about Guardey! 🚀

Other ways to strengthen ISO 27001 awareness

In addition to interactive tools such as Guardey, there are other tools to increase security awareness:

📢 Clear communication

Keep employees informed about cyber threats and best practices via newsletters, emails, or the intranet.

📚 Regular training

Repetition is key! Ensure that employees are continuously trained and kept up to date with the latest threats. Use hands-on workshops where employees learn how to use a strong password policy and follow secure email protocols. In addition, an internal “security awareness week” can help keep information security top of mind with interactive sessions, quizzes and real-life cases.

🛠️ Practical guidelines

Give employees clear and applicable guidelines so they know what is expected of them. A useful way to support this is to create a concise one-pager with the “Golden Rules” for information security. This document can be on anyone's desk or available digitally, so that employees know the most important guidelines of the information security policy at a glance.

🚀 Create a security culture

Security should not be a one-off action, but an integral part of the company culture. For example, by integrating it into daily routines:

  • Start team meetings with a short “security tip of the week”.
  • Reward employees who report suspicious emails correctly or achieve the highest score in Guardey with a monthly “Cyber Hero” award.
  • Use familiar real-life examples to raise awareness, such as how a colleague successfully intercepted a phishing attempt.
  • Make security awareness a regular part of performance reviews to emphasize their importance.

Tailored Security Awareness

We understand that every organization is unique and that security awareness requires customization. That's why we'd love to think along with you about the best approach for your company. Just like we did at CyberGoos, where we set up an effective awareness strategy together. For example, we organized an interactive cyber week with an escape room, guest speakers and workshops, making employees aware of cyber threats in a fun and effective way. Read here is the CyberGoose customer case!

Wondering how we can help your organization with a security awareness strategy? Schedule a free meeting and ask what we can do for you!

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