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NowOnline's Choice for an Interim Security Officer from Fendix
Highlights of this success story
The reason
Complex ISO 27001 requirements
When NowOnline was confronted with the complex requirements of the ISO 27001 standard and lacked their own internal expertise, they knew they needed an experienced Security Officer. Kilian, deployed by Fendix, offered exactly what was needed. “We needed someone who not only understands the standard, but can also integrate it into our daily processes,” says Angelo Derksen, developer at NowOnline. He works closely with Kilian Houthuijzen, Fendix's interim Security Officer.
About NowOnline
Now Online, active since 2004, excels in developing targeted websites and powerful applications. With customers such as the Municipality of Amsterdam, KPN, Burger King, Dachser and De Graafschap, they prove the importance of a strong online presence every day. Today, they support more than 350 customers and generate more than 50 million page visits per year, driven by the mission to help their customers get the most out of their online activities.


Download de ISO 27001-checklist
Our approach
Fendix as the 'Missing Link'
With the offer of “Specialism as a Service”, Fendix came into the picture at NowOnline after offering their ISO 27001-had obtained certification. “Kilian had already helped us implement ISO 27001, and he has the expertise and time that we didn't have internally,” says Angelo. The collaboration started with a clear setup of the Information Security Management System (ISMS). The system was set up with the tools that NowOnline was already using.
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Next-Gen Consultant speaking


The results
Kilian's impact at NowOnline
Kilian is more than just a hired consultant; he has become a colleague. “His approach to being available even outside standard office hours and actively contributing to our informal business environment makes him highly appreciated,” Angelo shares. Under his leadership, NowOnline has established a solid foundation for their security policy. From customer satisfaction surveys to maintaining the ISMS - Kilian has helped translate ISO 27001 requirements into concrete actions.
“Every month, together, we look at where improvements are needed. Recently, we refined our continuity plan after a year of testing,” Angelo illustrates. The recent addition of sustainability standards to ISO 27001 was another area where Kilian's expertise proved indispensable. “He informed us and immediately helped us integrate this, such as with the solar panels on our new building,” Angelo adds.



Would NowOnline recommend Fendix?
Absolutely, says Angelo. “If you don't have the knowledge yourself, it's crucial to bring in someone like Kilian. It has helped us refine our processes and ensures that we stay up to date with changes in the standard and legislation. And he really became part of the team.”
Using “Specialism as a Service” means not only filling an expertise gap, but also partnering with someone who really becomes part of your organization. Kilian is an example of how Fendix is committed to not only supporting you with compliance and security, but also to proactively contributing to your organization's strategic goals.
Are you also looking for a Security Officer who not only knows the rules, but also understands them and applies them for the benefit of your company? Then consider partnering with Fendix. Get in contact for more information about how we can help you with our expertise and dedication.
Involved consultants
Kilian Houthuijzen
Commercial Manager
Kilian
Houthuijzen
Commercial Manager & Partner




























